Generative AI (GenAI) is a powerful tool for change and innovation in business today. This groundbreaking technology presents both challenges and opportunities businesses must address if they are going to survive and thrive in this new AI-enabled future. Challenges, like hallucinations, pulling information from unreliable sources and confidently stating incorrect answers, lead to an erosion of trust in AI by the user. This lack of trust is one of the biggest reasons organizations struggle to bring production applications out of research and into operation, at scale, for both internal and external users.
Enter Retrieval-Augmented Generation (RAG). This architectural solution is a game-changer, allowing GenAI applications to generate more accurate, context-aware and reliable responses by pulling real-time data from organizational systems and other trusted data sources. It provides these sources in the end user’s query responses, garnering trust and improving the relationship between the technology and the human in the loop.
With traditional GenAI, models rely on pre-trained knowledge, which can quickly become outdated. RAG enhances GenAI by dynamically retrieving the most relevant, real-time information from enterprise data stored in the Progress Data Platform, creating responses that are more accurate, governed and explainable. RAG also provides several additional benefits. By integrating enterprise data with generative AI, RAG delivers precise answers by understanding the context of the user’s query, incorporates specialized knowledge for industry-specific insights and adapts to specific enterprise needs and operational contexts. This approach also facilitates compliance with current regulations and standards, helps streamline knowledge discovery and enhances customer interactions with accurate, relevant and trustworthy assistance.
Key Benefits of RAG-Enabled GenAI
- Real-Time Intelligence – Eliminate stale or outdated responses by establishing a firm foundation for AI data in real time with trusted enterprise data.
- Enterprise-Grade Security and Governance – Achieve compliance by leveraging the secure, governed multi-model Progress MarkLogic database.
- More Contextually Accurate AI Outputs – Reduce AI hallucinations by feeding models with trustworthy structured and unstructured enterprise data.
- Scalable and Repeatable AI Implementations – Build GenAI applications with a best-practice framework that scales across multiple business use cases, enabling consistent and trustworthy results.
How Does This Benefit Your Business?
By deploying the Progress Data Platform, you gain a reliable, scalable and highly accurate AI system underpinned by a robust data platform. This foundation helps you refine data quality, increase trust in your AI outputs and maximize the value of your AI investments from day one. We already have clients achieving impressive results:
- A leading agricultural organization boosted correct responses from 50% to 90%.
- A major chemical company moved into production within weeks using their existing data on our platform.
- A top accounting firm tested multiple platforms for guided content authoring and chose ours as their “secret sauce.”
- A prominent pharmaceutical company updated graphs in real time to raise answer accuracy from 80% to over 98%.
- A food technology leader reached more than 99% accuracy and completeness for their specific use case.
In building a modern, agile and scalable data platform, you can build multiple applications that leverage trusted, contextualized data rather than build siloed point solutions. We’re already seeing many of our clients adopt this approach.
Moving forward, we remain committed to expanding our platform’s capabilities. We continuously gather feedback from customers and partners to incorporate new features and technical requirements into the Progress Data Platform. By staying ahead of rapid innovation in the AI space, we can address a broadening range of business scenarios and deliver ever-increasing value to enterprises.
Get Started with the MarkLogic Platform and Progress GenAI Quick Start
If you’re a MarkLogic customer, you’re already ahead of the game. With our Progress GenAI Quick Start Service, we work alongside your team to:
- Integrate RAG into your existing MarkLogic data for smarter, trustworthy AI-driven insights
- Develop a working GenAI-powered application in just 8 weeks or less
- Provide hands-on training and best practices for scaling trustworthy AI across your organization
Ready to Accelerate Your AI Journey?
Don’t let your AI strategy fall behind. Leverage the power of the MarkLogic platform, RAG and the Progress Data Platform to build the next generation of intelligent, reliable and trustworthy AI solutions.
Monique Bruins
Passionate international B2B marketeer in the ICT space. Helping customers and partners drive innovations to move their business forward with the help of IT.