How Corticon Boosted Efficiency and Empowered Realtors

Real estate transactions in California continue to become more and more complex. Worse yet, the corresponding regulations are ever-changing. This makes updating the multitude of forms needed to close a real estate transaction difficult, if not impossible. The California Association of Realtors (CAR) recently looked to Progress® Corticon® for a solution.

“We have a set more than 220 standard forms in our library that are constantly changing,” said Josh Sharfman, Chief Technology Officer at CAR. “Additionally, it’s difficult for our realtors to choose with confidence which forms they need for a given transaction.”

Working with Progress Corticon, the CAR developed a tool that enables realtors to easily select the appropriate forms for their transactions. Knowledge that was formerly embedded in the minds of the CAR’s real estate attorneys has been abstracted into a set of business rules that the attorneys themselves can easily maintain, without having to rely on software developers or IT. This capability led to a 30% reduction in inquires to the legal services hotline regarding what forms to use. CAR was able to develop, socialize and deploy the solution in less than one year which demonstrates the ease of use when working with Corticon.

Watch the video to learn more about how the CAR solved this complex problem using the Corticon rules engine.