Tag: customer experience

Best Practices for Designing a Conversational Chatbot Experience
Learn the best practices you need to design a conversational experience that goes beyond the natural language understanding and personality of your chatbot.
How One Hospital System Baked Love into Their Health App
To build trust and engagement, consumers need to love what you give them. One hospital used Progress Health Cloud to do just that with their digital app.

The Progress Team March 02, 2018
Meet Desislava Mihaylova, Senior Technical Writer at Progress
We’d like to introduce you to some of the people from around the world who make us what we are. In this post, meet Desi, a skilled technical writer who has made a big impact in her community.
Top 6 Posts from the Progress Blog in 2017
Happy New Year! We’ve recapped six of our top posts from the last year, talking about everything from machine learning to customer experience to REST APIs.
Meet Svetoslava Ilieva, Our Lead Graphic Designer
We’d like to introduce you to some of the people from around the world who make us what we are. In this post, meet Sassy, whose design work is recognized globally.

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