Tag: customer experience
360° Customer Profiles with Sitefinity and Sitefinity Insight
Planning your customer profiling is a very important step in your digital marketing as it is the foundation for successful optimizations in the next phases. Let’s have a look how 360-degree contact profiling can be implemented with the Sitefinity platform and go through different sources of information.
Best Practices for Designing a Conversational Chatbot Experience
Learn the best practices you need to design a conversational experience that goes beyond the natural language understanding and personality of your chatbot.
How One Hospital System Baked Love into Their Health App
To build trust and engagement, consumers need to love what you give them. One hospital used Progress Health Cloud to do just that with their digital app.
Meet Desislava Mihaylova, Senior Technical Writer at Progress
We’d like to introduce you to some of the people from around the world who make us what we are. In this post, meet Desi, a skilled technical writer who has made a big impact in her community.
Top 6 Posts from the Progress Blog in 2017
Happy New Year! We’ve recapped six of our top posts from the last year, talking about everything from machine learning to customer experience to REST APIs.
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