Tag: service
The price of weak app development
If businesses strive to improve their application development processes by replacing legacy technology with current Platform-as-a-Service (PaaS) tools, they may gain more benefits than they can immediately foresee....
Many departments need data access
Information is the lifeblood of a modern business, and it has to flow freely. The idea that data from one department could be very helpful in another is hardly radical at this point. However, putting this concept into use through improved content sharing and integration could prove to be the...
Ramping up user assistance for Progress Pacific
If you’ve used Progress products for a while, you might have noticed how our focus has evolved from creating solid technologies to solving tough business problems with those solid technologies. That change of focus brings the user experience front and center into our design process. Arin...
Beefing up your (supply chain) back end
The SCOR model provides a framework for all the steps that comprise a supply chain – plan, buy, make, move, store, sell and return. I praise all of the work poured into the elements it takes to get product from design to the consumer hands....
Bank Customer Switching: Does Size Really Matter?
Earlier this month I attended American Banker’s Best Practices in Retail Financial Services Symposium. The event reflected the current challenge banks are facing in light of regulation and competition- trying to a strike a balance...
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