Tag: visibility
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Supply Chain Whac-a-Mole
Remember the old arcade game of Whac-a-Mole where you would hit a mole back into its hole and then another one would pop up somewhere else? Lots of times in seems like optimizing a supply chain is like playing that game. You... -
Parlez-vous Supply Chain? Updates from SITL Europe
I am excited to participate in the premier supply chain conference in Europe,
There has been a lot of heat recently around the need to gain greater visibility and being able to “see”...
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Is "Fashion Star" a retail friend or foe?
A new supply chain era is upon us - the age of “flash demand”. This is a world where social media channels spread news in a matter of seconds and a "fat finger" financial trade can ripple across global markets... -
Your (not so) Typical Customer
Right now, your customer has 500 emails in his inbox, 20 voicemails on his phone, 85 percent of his DVR box is full. She has 25 apps uploaded on her iPhone (of which she only uses five on a daily basis). More often than not, he’s texting, emailing, watching CNN and eating all at the same time. She’s... -
Customer Service is a Matter of Visibility
Given the proliferation of service options and add-ons available to today’s mobile user, keeping the customer happy is a task that has become more and more challenging in recent years. As the number of customer services options... -
Defining the “Responsive Supply Chain Executive”
Earthquakes, political uprisings and unforeseen every-day disruptions are just some of the stressful events that supply chain executives face daily. For any supply chain exec – especially those managing networks that span diverse geographies and markets – having visibility into the extended supply... -
"Rip & Replace" isn't pleasant, especially in the supply chain world
Picture the following: you are on a long haul flight from Sydney to London, because you have status you were able to get a seat in Business Class. You settle down nicely for your flight, stretch out, maybe have a glass of champagne and some mixed nuts. 3 hours into your flight you see the crew exit... -
End to end visibility - coming to a supply chain near you
I have been fortunate to participate in the 2011 Gartner Supply Chain Executive Conference in London, an assembly of leading supply chain practitioners where we spend 3 days listening to latest thinking for... -
More extended supply chain variables means greater need for visibility
Companies do not compete, supply chains compete…have you heard that one before? If you have, you probably are well aware of all the factors that go into running your business rely upon a host of partners and service providers that do not have your logo on their business cards. Globalization and...
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