We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Credit Analyst, working hybrid between your home office and our office in San Jose Costa Rica, and help us do what we do best: propelling business forward.
This role will be part of a global team that is focused on Credit + Collections, and report to the Senior Manager, Revenue Operations. This strategy should enhance the following value propositions:
- Efficiency Improvements
- Process Standardization in support of a scalable model
- Invest in and Empowering people….creating more growth opportunities within Finance
- Remove dependencies on critical people, creating a scalable Finance ESSC
In this role, you will:
- Perform prioritization analyses aging report for collections purposes;
- Maintain customer contact by phone, email and sending dunning letters to reduce the overdue balance
- Analyses of aging reports to determine risk areas to be addressed with Customer Service and/or Sales
- Maintain regular communication structures with Customer Service and/or Sales
- Perform daily order release;
- Assist with preparation of files and mailing of invoices daily;
Your background:
The candidate must be able to work well with and actively contribute to the team and organization. This mix of characteristics e.g. responsibility, analytical, flexibility, accuracy, discretion, integrity, confidentiality, reliability, sense of urgency, pro-activity, team player as well as self-starting, is necessary to ensure positive team dynamics and success in the role.
- A very good command of English language – both spoken and written;
- Experience in a Credit Analyst role
- Proficient in Microsoft Excel, Word and Outlook;
- Strong written and oral communication;
- Attention to detail and ability to handle multiple priorities simultaneously;
- Additional writing and oral language skills to facilitate multiple countries is a must.
You will be part of an operating group for a global company. Your job will be challenging and diversified with high potential of personal development and possibly long-term perspectives depending on regional growth.
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with.
Apply Now!
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