End User Systems Administrator
Job Summary
We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an End User Systems Administrator working out of Czechia and help us do what we do best: propelling business forward.
The End User Systems Administrator requires a candidate with solid communications skills and a deep understanding of server and client operating systems, user access and identity management, industry hardware & software standards. This individual will be expected to take and understand employees' feedback, objectives, and issues to help them resolve the root cause of the problem. The role is a good fit for people who are interested in working with cutting-edge technologies, expanding their IT knowledge and acquiring Microsoft, Apple and other industry certifications.
In this role, you will:
- Provide IT support to all Progress employees worldwide
- Manage user and computer accounts in a Microsoft environment
- Participate in the workstation lifecycle management – automated deployment of new machines
- Collaborate with IT team members from all Progress locations worldwide on various IT projects and issues
- Provide IT support for company events and workshops
- Introduce new hires to internal IT systems and culture
- Enhance employee experience by improving existing or introducing new systems and processes
Your background:
- 2-4 years of experience in the IT support field
- Strong operating systems troubleshooting skills (Windows 11 and macOS)
- Experience in the administration of Active Directory, SCCM, Azure, Intune, Office365, Microsoft Teams
- Experience managing Apple devices with JAMF
- Good understanding of networking basics like DHCP, DNS, Wi-Fi technologies
- Good hardware knowledge
- Fluency in English and Czech language
- Excellent communication skills
- Microsoft, Apple, ITIL, JAMF, Linux or similar industry certifications will be considered an advantage.
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
- Benefits: Our benefits package varies depending on the country you are joining us in and is designed to recognize the diverse needs of our people.
- Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
- Well-being: A global well-being program focused on physical, mental, and financial health.
- Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
- Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.
Apply now!
#LI-NT1
#LI-Hybrid
#LI-Hybrid
Together,
We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
View all open positions