Inside Account Manager
Job Summary
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager and help us do what we do best: propelling business forward.
We are seeking an experienced and driven Inside Account Manager to join our dynamic sales team working. This role is ideal for someone with a proven track record in sales or sales operations who is ready to take the next step in managing client relationships, driving revenue, and expanding product adoption. As an Inside Account Manager working, you will work closely with our existing customers, identify new opportunities, and actively contribute to the growth of our ShareFile business across the EMEA region.
In this role, you will:
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager and help us do what we do best: propelling business forward.
We are seeking an experienced and driven Inside Account Manager to join our dynamic sales team working. This role is ideal for someone with a proven track record in sales or sales operations who is ready to take the next step in managing client relationships, driving revenue, and expanding product adoption. As an Inside Account Manager working, you will work closely with our existing customers, identify new opportunities, and actively contribute to the growth of our ShareFile business across the EMEA region.
In this role, you will:
- Lead revenue growth initiatives by managing and nurturing relationships with existing clients, focusing on expanding our product footprint and identifying new business opportunities.
- Engage in both inbound lead management and proactive outbound sales activities, leveraging your experience to convert prospects into long-term customers.
- Qualify, prioritize, and manage leads from existing clients, taking ownership of the sales cycle from lead generation to close.
- Utilize advanced communication and consultative selling skills to understand complex client needs and position solutions that deliver tangible value.
- Conduct thorough research on accounts to identify key stakeholders, decision-makers, and potential growth areas, supporting strategies to deepen the client relationship.
- Collaborate with the broader sales team and strategic partners to develop and execute account growth plans, ensuring alignment with overall sales goals.
- Maintain and manage a healthy sales pipeline, accurately forecasting sales performance and contributing to the achievement of quarterly revenue targets.
- Deliver polished, solution-oriented online product demonstrations, and lead efforts to cross-sell and up-sell within our portfolio to drive maximum value for clients.
- Keep Salesforce.com updated with precise customer data, sales insights, and records of client interactions to ensure seamless account management.
- Stay informed on industry trends and competitive offerings to effectively position our products and solutions in a rapidly changing market.
Your background:
- Fluency in English with exceptional communication skills and the ability to engage and influence senior decision-makers (additional languages would be considered a plus).
- Solid experience in sales, account management, or a related field, with a proven ability to manage and grow client relationships.
- Demonstrated success in working with B2B clients, ideally within the software or technology sector, with experience handling complex sales cycles.
- Ability to independently manage a high volume of client interactions while maintaining a strategic focus on revenue growth and customer satisfaction.
- Strong organizational skills and attention to detail, with the ability to juggle multiple accounts and priorities.
- Expertise in identifying and qualifying new business opportunities and executing strategies to drive account expansion.
- Proficiency in using Salesforce or similar CRM tools to track performance, customer insights, and pipeline management.
Additionally, it would be beneficial if you have:
- Experience with outbound lead generation, cold-calling, or proactive client engagement.
- Knowledge or experience in Document Management Systems, Process Automation or related software solutions.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Generous remuneration package.
- Employee Stock Purchase Plan Enrollment.
Vacation, Family, and Health
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Daycare Center for your little ones onsite.
- Flexible working hours
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
Apply now!
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Together,
We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
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