Junior Inside Account Manager
Job Summary
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Junior Inside Account Manager in our ShareFile group and help us do what we do best: propelling business forward.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Junior Inside Account Manager in our ShareFile group and help us do what we do best: propelling business forward.
We are searching for someone who can help us make a little magic for our customers and their clients every day. As a Junior Inside Account Manager, you will service our prospective customers generate new business.
In this role, you will:
- Own both the strategic and tactical components for the accounts you are assigned to, for both existing ARR and new business, while maintaining and growing business success across the customer journey
- Understand use cases and how to sell across multiple lines of business
- Understand an account’s needs and apply an understanding of ShareFile products, sales methodology, processes, prospecting techniques, and customer base to sell to end-users
- Lead and execute customer engagement programs, such as nurture, social, webinar campaigns, and customer Quarterly Business Reviews
- Create customer-specific content solution outcomes and apply value-based selling methodology
- Cooperate with internal resources and partners to deliver onboarding and adoption strategies across products and customer segments
- Partner with cross-functional teams to deliver a coordinated customer onboarding and adoption journey
- Invest time and effort into learning and practicing prospecting techniques and follow up on inbound leads, qualifying, solution selling, negotiation, and closing sales
- For the existing customer base, call on and developing relationships with an emphasis on new product sales. Account expansion and retention activities include cross-selling into new areas, solution selling, negotiation, and closing
- Provide accurate and timely opportunity forecasting for net new and current annual recurring revenue
Your background:
- Interest in software sales and willingness to learn the sales process, from lead generation to closing deals
- Some experience in a sales-related role (internship or entry-level position)
- Eagerness to engage with clients and have meaningful conversations with both technical and business audiences
- Organized, detail-oriented, and able to manage multiple tasks and priorities
- Willingness to learn how to qualify opportunities and reach the right decision-makers
- Fluency in English is a must, fluency in any other foreign language is a benefit
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation:
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation:
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and the opportunity to work from home.
- Free underground parking with a designated space for bikes and electric scooters
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Together,
We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
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