Principal Sales Operations Analyst
Job Summary
We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal Sales Operations Analyst and help us do what we do best: propelling business forward.
As a Principal Sales Operations Analyst, you will play a pivotal role in transforming ideas into actionable processes, implementing policies, tracking initiatives, and ensuring accountability for adherence. This role requires a strategic thinker with strong project management skills and a passion for optimizing operations.
In this role, you will:
- Ensure processes are performing at desired level based on existing measurements and metrics
- Understand owned processes from beginning to end and develop strategies to improve process performance for all Sales Organizations Understand how outputs of owned processes impact downstream operations including IT, Finance, Marketing, D&A, Sales, etc
- Identify and drive process efficiencies to improve sales teams performance's
- Provides leadership and direction for the immediate team which may include multiple functional areas
- Communicating relevant system and application changes
- Develop and document processes and procedures
- Produce standard and ad hoc reports to provide business with actionable insights
Your background:
- Bachelor’s degree in business administration, Operations Management, or related field (Master's degree would be an advantage).
- Previous experience in a sales operations role.
- Strong experience in policy development, process improvement, and project management within the BDR, account management, and customer success frameworks.
- Strong understanding of Salesforce (SFDC), SalesLoft, and other CRM/Sales tools, with experience in implementing policies and processes within these platforms.
- Strong understanding of key sales processes.
- Excellent analytical skills with the ability to interpret data and drive actionable insights.
- Excellent MS excel skills.
- Familiar with SQL, Snowflake, Tableau or a similar tool.
- Experience with developing sales performance frameworks and deep understanding of sales KPIs
- Strong communication and interpersonal skills with a collaborative mindset.
- Detail-oriented with a focus on accuracy and compliance.
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Daycare Center for your little ones onsite.
- Flexible working hours and work-from-home allowance.
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
Apply now!
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Together,
We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
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