Principal UX Product Designer

Progress is an experienced, trusted provider of products designed with customers in mind, so they can develop the applications they need, deploy where and how they want and manage it all safely and securely. We take pride in what we do, always valuing the whole person - at work and in life. Our diverse life experiences enrich our culture because people power progress.      

Join our dynamic team as a Principal UX Product Designer, where you will play a pivotal role in crafting the end-to-end user experience and design of our innovative products and features.  

We seek a passionate, curious, and self-driven team player with strong collaboration skills in a global multi-disciplinary team. А strong should be detail-focused with excellent communication and presentation skills, strategically driven to consider the customer journey holistically, and possess a strong problem-solving design portfolio. Collaboration with other UX professionals and product managers is essential.  

• Lead the design of interface structure and information architecture, proposing enhancements to elevate our product offerings.
• Collaborate with business owners and product managers to define user needs, business requirements, and product strategy.
• Conduct feature-level competitive research and market analysis to gain insights into customer behavior and preferences.
• Ensure design solutions align with business goals and customer needs, utilizing exceptional interpersonal communication skills to influence team members, partners, and stakeholders.
• Shape the design strategy of our products, bridging perspectives between UX and business-focused teams from a human-centered design standpoint.
• Synthesize user research and business data into strategic design solutions, aligning with the product team's objectives.
• Define interaction patterns and user interfaces for external-facing products in collaboration with the UX team.
• Advocate for the customer, influencing product and UX roadmaps through storytelling and high-level design concepts.
• Apply proven UX practices, championing them within the UX Team and across the Progress organization.
• Leverage Design Thinking and Lean-Agile UX within a Scaled Agile Framework.

• Deep knowledge and experience with key usability laws, principles, heuristics, and best practices.
• Proficiency in low-fidelity wireframing, user flows, and storyboarding.
• Experience conducting feature-level research on competing products in the market.
• Familiarity with various user research and testing methods (A/B testing, multivariate testing, usability testing, user interviews, etc.).
• Utilization of data analysis (both quantitative and qualitative) to inform design decisions.
• Design for software products, preferably business-to-business.
• Strong technical understanding of software, computers, mobile devices, and networks.
• Familiarity with accessibility (WCAG) guidelines and best practices.

• Proven leadership in team and program-level initiatives, with the ability to turn failures into successes.
• Capacity to work across multiple tracks of work.
• Experience using design kits and design systems.
• Proficiency in Figma or similar design tools (Axure, Sketch, InVision, Adobe XD).
• Strategic work within a marketing team or agency, especially early in one's career, will be considered a plus.