Senior Account Manager - Key Accounts
Job Summary
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as Key Account Manager and help us do what we do best: propelling business forward.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as Key Account Manager and help us do what we do best: propelling business forward.
In this dynamic role, you'll take on multifaceted responsibilities, including developing new business, account management, and managing elements of the overall sales journey for some of our most important Key Accounts, many of which are based in the Middle East. Your tasks will range from generating and qualifying new and expansion business via multiple channels (inc. phone, email, social media, and others) to working with your Inside Sales Representative to help them ensure timely renewals. Additionally, you'll be tasked with working with Inside Sales to prospect warm leads within our extensive customer base.
As part of your responsibilities and with support from Inside Sales, you will oversee complete sales cycles, starting from prospecting and qualification all the way through to closure. This means you'll be involved in every step, leveraging your expertise to drive successful outcomes.
Moreover, you'll play a pivotal role in meeting product quotas and driving expansion and upsell opportunities within our customer base and finding and executing on new product adoptions within your Key Accounts. This involves understanding our product offerings and identifying areas where additional products or services could benefit our customers. By delivering exceptional customer experiences, you'll set the stage for continued engagement and foster growing interest in Progress' technologies and expertise.
Join us and be at the forefront of driving sales growth, expanding our customer reach, and delivering outstanding customer experiences that keep our clients coming back for more.
In this role, you will:
- Execute solution and value selling to your accounts. Attain knowledge of client’s business and intel on future projections and goals. Research and understand the customers marketplace, trends and threats
- Sustain and nurture solid relationships whilst building effective new relationships and develop influence with key account stakeholders
- Lead the account and successfully orchestrate resources and virtual team around opportunities to ensure success. Account Manage all aspects of the customers business
- Engage internal stakeholders to support and implement customer account plans aligning with their company goals
- Negotiate and exchange information with all levels of management within enterprise account
- Meet and exceed sales targets and build a strong pipeline, through expansion and product adoption. Develop and maintain accurate sales forecasting and management of quota
- Manage Agreements and Commercial Negotiations
- Lead Quarterly Business Reviews
- Visit clients, many based in the Middle East, for onsite planning and implementation meetings
Your background:
- А proactive can-do attitude and commitment to achieving the Key Account Goals
- Minimum 4-6 years experience in a sales role, with 3+ years of experience in a closing role
- Passion for sales and exceeding revenue targets through demonstrating tenacity, proactiveness, and creativity in the way of engaging Progress’ key customers.
- Enthusiastic, driven, and confident personality
- Excellent Communication Skills
- Proven Team Collaboration
- Goal-oriented with a positive mindset
- Arabic fluency preferred
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home allowance
- Free underground parking with a designated space for bikes and electric scooters
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Together,
We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
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