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Senior Cybersecurity Administrator (SIEM)

Job Summary

We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.   
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Cybersecurity Admin (SIEM) working out of your home office in the US, and help us do what we do best: propelling business forward.
 
The Senior Cybersecurity Administrator role coordinates, administers, monitors, and maintains the technology that support Cybersecurity Operations. This role is heavily focused on administering and maintaining our data engine (Cribl Cloud) and Security Information and Event Management (SIEM) solution. These solutions are critical to the Cybersecurity Operations and other teams across the Enterprise that rely on the log aggregation, correlation, monitoring, and alerting functionality.
 

In this role, you will:

  • User access management, including provisioning of user accounts and data access segregation based on requirements.
  • Work with SIEM end users to gather requirements, perform troubleshooting, and aid with the creation of search queries, rulesets, and dashboards.
  • Onboarding new data sources into the SIEM, analyzing the data for anomalies and trends, and building dashboards highlighting the key trends of the data.
  • Manages large data sets including creating and organizing indexes, setting data retention, and managing access.
  • Monitor and troubleshoot silent data sources or system health issues within the SIEM.
  • Oversees, applies, and advises on the implementation of patches, firmware upgrades, configuration changes, and security updates to systems, servers, and software applications for SIEM components.
  • Develop and maintain solution design, procedural, and architectural documentation for the SIEM.
  • Handle day-to-day SIEM implementation, monitoring and operational support of hardware, software, applications, managed solutions, and service provider relationships.
  • Work in tandem with architects, the security operations center (SOC), incident responders, and information technology infrastructure and development team members.
  • Collaborate with vendors for procurement and support.
  • Assist with incident response and system stability issues as they occur. This may include involvement outside of regular work hours, and responsiveness is expected.
  • Performs other duties as assigned.

Your background:

  • Bachelor’s degree in information technology, Information Security/Assurance, Computer Science, Engineering, or related field or equivalent combination of education and experience.
  • Experience administering and managing SIEM technologies.
  • Experience creating Dashboards, Rulesets, and Analytics within SIEM tools.
  • Experience demonstrating strong analytical, troubleshooting, and problem-solving skills for security information and event management.
  • Experience in working with and maintaining both Linux and Windows operating systems.
  • Understanding of networking components and devices, ports, protocols, and basic networking troubleshooting steps.
  • The ability to troubleshoot issues with log feeds, search time, data solutions, and field extractions.
  • Solid communication skills with a customer service mindset when interfacing with internal and external users.
  • Ability to work independently and prioritize tasks in a fast-paced, dynamic environment.

Additionally it would be beneficial if you have:

  • Experience with enterprise-scale operations and maintenance for SIEM technologies.
  • Experience with Cribl Stream and/or Cribl Edge or similar data engine technologies.
  • Experience with Elastic Cloud and/or Logz.io SIEM tools.
  • Exposure to Agile/SAFE methodologies

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  

  • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
  • Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
  • Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
  • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health. 
 
Apply Now!
 
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Together,
We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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