Senior Workplace Services Coordinator
Job Summary
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Workplace Services Coordinator and help us do what we do best: propelling business forward. This will be a full onsite role working in our San Jose Costa Rica location.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Workplace Services Coordinator and help us do what we do best: propelling business forward. This will be a full onsite role working in our San Jose Costa Rica location.
Facilities and Workplace Service is the global team at Progress that is responsible for the full lifecycle of planning, execution and operations of Progress offices globally. We are looking for Senior Workplace Services Coordinator position at our new office in San Jose Costa Rica. The primary focus of the position is the delivery of office services to that office to include facilities, purchasing and office services. This position requires building collaborative relationships with personnel to identify and implement best practices, to leverage volumes and drive service and supply, cost focus while maintaining or improving service levels in the region. Develop service and supplier relationships emphasizing on reliability, quality, and cost savings.
In this role, you will:
- Facilities Management - Manage Facilities and Office services including building systems, cleaning services, business equipment services contracts, delivery of materials and services, purchasing equipment including office equipment maintenance, repair coordination, and office supplies & stationary
- Transport and parking
- Reception, Access, badging and ensure Office Security remain compliant with workplace safety expectations
- Mail and Courier Management
- Meeting / training - Manage and coordinate meetings, trainings and manage / maintain the conference areas in the office
- Moves/ Adds / Changes
- Repairs and maintenance
- Food and beverage Services - Catering services, vending services such as coffee machines, water dispensers etc.,
- Event Support - Internal and External events Support
- Align with the Corporate sustainability policy, pro-actively identify sustainable alternatives and promote recycling programs.
- Additionally, Facilities and Workplace Service is also responsible for the delivery of capital projects and leasing transactions that are necessary to support the continued growth of Progress businesses in Costa Rica.
- Bring new ideas and innovation to current processes and solutions
- Deliver an exceptional customer and colleague experience and Partner with other Support Groups for solution development and seamless delivery of Facilities initiatives.
- Ensure Costa Rica Office project initiatives are executed according to plan, aligned with BU expectations and in accordance with service level agreements and key performance indicators.
- Define, plan, implement, measure and improve Facilities.
- Suggest achievable solutions for business partners adjusting as necessary based on changing circumstances
Your background:
- Solid English communication skills and the ability to communicate effectively at all levels
- Solid relationship skills and ability to convey warmth and hospitality, Highly collaborative, balancing multiple internal stakeholders and external parties such as vendors, landlords and other service providers.
- Minimum 5 years of experience in a similar role
- Proactive self-starter with flexible attitude,
- A college degree in Business Management, Facilities management desirable.
- Working knowledge of Excel, Word and PowerPoint
- Knowledge and experience of budget management,
- Comfortable working in multi-tasking environment with multiple stakeholders, situational ambiguity, project complexity and need for change management
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with.
Apply Now!
Together,
We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
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