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Chat with Us: Chatbots and Virtual Assistance Gain Traction among Enterprises
Chatbots—also referred to as virtual assistants (VAs)—are transforming customer support across a variety of industries. Depending on the level of support needed, these technologies can answer simple questions 24/7 before being directed to a live support person, or utilize artificial intelligence (AI) and machine learning to field and respond to more questions without the need of a customer sales representative.
Big Data 50 - Companies Driving Innovation
With a platform for building and deploying applications, Progress offers flexible front-end tooling for delivering a multi-channel UX, a scalable, secure back end to build and run microservices, and data connectivity capabilities from any source.
Predictive Maintenance Can Make Vehicle Recalls a Thing of the Past
With 64 million units having to be taken off the market, 2014 was one of the worst years for the automotive industry in terms of the number of vehicles recalled. The fact that in 2017 the number dropped to only 10 million was an improvement, but still not cause for celebrating. Just a few weeks back, in March 2018, Tesla recalled 123,000 Model S cars over faulty steering components. Shares of the company fell 4% right after the announcement. Vehicle recalls continue to make headlines, costing car manufacturers millions of dollars and great reputational damage. This is all despite the fact that the automotive sector is one of the industries where manufacturing processes are most stringent in terms of quality checks, regular maintenance and monitoring.
The power of web design is becoming more and more definite with every passing year as society becomes increasingly dependent on the tools and platforms of the digital world. This fact is a key reason why big businesses are consistently buying their way deeper and deeper into the digital vein. Although it was meant to bring us closer together, it has its drawbacks.
Is the UK on the verge of the fourth industrial revolution? Join us as we look at the future of manufacturing.
Technology has reshaped almost every aspect of our lives during the past decade – from the way we watch television to the way we read the news. Join us as we look at where the UK tech industry will go next.
How AI and IIoT Are Making the Auto Industry More Aware
Nothing good tends to come from something that is broken. It’s bad enough to have to deal with problems in the factory: The average manufacturer deals with around 800 hours of downtime annually, which translates to almost $1 million in lost revenue.
Q&A with Progress: on Enterprise Mobile App Development and the NativeScript Open Source Framework
Digital transformation is, without a doubt, one of the most crucial journeys every modern enterprise needs to embark on today. It is fundamentally changing how organizations create value and gain a much-needed competitive edge in the industry they’re in.
But while a digital transformation strategy can cover a wide range of technologies, the development and deployment of enterprise mobile applications is increasingly playing a key role in achieving digital transformation goals.
NativeScript, Angular Team Up for Single-Project, Native Mobile/Web Apps
Several options exist for sharing code to create native iOS and Android apps in one project these days, but adding Web apps to the mix has been a more elusive goal.
Angular Lets Developers Share Code Between Web and Mobile Apps
Angular’s dream of being able to share code for web and mobile apps is becoming a reality today with a newly announced solution. The team announced developers can now build web and mobile apps once with Angular and NativeScript, instead of having to build both a web and native mobile app.
Open Source ABL code release with Spark Toolkit
Progress has announced the release of Progress Spark Toolkit, a set of open source Advanced Business Language (ABL) code and recommended best-practices to enable organizations to evolve existing applications and extend their capabilities to meet market demands.
A chatbot is a computer program that uses artificial intelligence to mimic human conversation either through text or audio. It's usually deployed in customer services guises, typically as an online assistant for shopping, but its an area of technology that is rapidly growing and its capabilities are becoming more and more intelligent.
Progress Open Sources ABL Code in Spark Toolkit
New England headquartered application development company Progress is flexing its programmer credentials this month.
The Massachusetts-HQ’d firm has now come forward with its Progress Spark Toolkit… but what is it?
The Progress Spark Toolkit is a set of open source ABL code combined with some recommended best-practices.
Digital Marketing Partnerships Key to Vendors' Channel Strategies
Digital marketing organizations were among the earliest firms to recognize the IT budgets for marketing shifting from the purview of customers' IT departments to marketing executives. Vendors took note of the agencies' influence and unique reach within customer organizations. While on the surface, digital marketing agencies didn't appear to be direct competition for traditional channel partners, some industry watchers asserted the agencies did in fact pose a potential threat. For example, agencies working on digital initiatives with a client's marketing department could hypothetically annex the client's infrastructure decisions, cutting channel partners out from those deals.
Progress Launches Spark Toolkit for Modernizing Legacy Apps
Progress has released Progress Spark Toolkit, a set of open source ABL code and best practices designed to enable organizations to evolve their existing applications and capabilities to meet market demands.
You can’t interact with LinkedIn without seeing tips and tricks being touted from every direction.
For a while it looked like chatbots could help with this. They offer the means to free up human resources which saves time and money, they can be deployed easily and scaled up accordingly during times of demand, and they can answer simple requests which are below the skill level of human operators.
The only problem with chatbots is that they are terrible.
Progress Sitefinity Customers on Cloud & B2B Online Experience
While attending my first ever ProgressNEXT 2018 event was nothing short of exciting, I was able to gain greater insight on Progress Sitefinity by getting a better understanding of how customers are using their platform. Laura and I gathered four informative interviews below which I’m excited to share with our CMS-Connected audience.
To kick things off, Laura sat down with Ramiro Millan, Head of Accedia’s North American Operations, to discuss their relationship with Progress Sitefinity, how to prepare your customers for the cloud and some of the biggest challenges businesses are facing.
Rethinking the Way You Build Software with Serverless
The way software is built is constantly changing to meet the ongoing pressure of getting to the market faster and keeping up with the competition. The software development industry has gone from waterfall to Agile, from agile to DevOps, from DevOps to DevSecOps, and from monolithic applications to microservices and containers. Today, a new approach is entering the arena and shifting the paradigm yet again. Serverless aims to capitalize on the need for velocity by taking the operational work out.
Low-Code/No-Code? HPaPaaS? Here's What Everybody Is Missing
The burgeoning low-code/no-code market is exploding with innovation, driving unprecedented value for customers while confusing industry analysts.
Gartner clings to its incoherent ‘High Productivity Application Platform-as-a-Service’ categorization, dumping the impossible-to-type HPaPaaS abbreviation onto the market like an elephant sitting on a flower. Yes, we pronounce that huh-PAP-ass.
Progress VP: How to Shine a Light on Dark Data
There’s a lot of data out there and it comes in various different forms.
TechTarget defines dark data is digital information that is not being used.
Magical analyst Gartner Inc. describes dark data as, “Information assets that an organisation collects, processes and stores in the course of its regular business activity, but generally fails to use for other purposes.”