California Health & Human Services Agency Unifies Data with MarkLogic, Enhancing Services to Constituents
Products:
MarkLogicChallenge
CalHHS faced many challenges when it came to data integration and data silos with its structured, semi-structured and unstructured data sources to reach its goal of providing a comprehensive view of relevant information to ultimately provide better services to its constituents.
Solution
Two agencies within CalHHS implemented MarkLogic to integrate multi-structured data across the agency to improve data discovery, efficiency and accuracy.
Result
With data residing in MarkLogic, the agencies can provide accurate comprehensive information to users, analysts quickly find and review relevant information and the organization has fulfilled its mission to establish open data.
Full Story
Challenge
As America’s largest Health & Human Services Agency, the California Health & Human Services Agency is tasked with the administration and oversight of state and federal programs for healthcare, social services, public assistance and rehabilitation. It requires safe, effective and real-time sharing of health data and information among California’s vast network of health and human services providers.
The organization relies on its data to establish transparency, bolster compliance of external organizations and services and more effectively aid and protect citizens. The agency faced many challenges when it came to data integration, breaking down data silos and achieving data consistency with its structured, semi-structured and unstructured data sources to reach its goal of providing a comprehensive view of relevant information.
MarkLogic is able to make sense of information by ingesting it into a data hub. Then it applies indexing, organization, ontology and taxonomy so now the data makes sense and is searchable.
Scott Christman
CIO at Office of Statewide Health Planning & Development
Solution
To achieve its ultimate goal of improving client services, CalHHS required a single platform that could integrate multi-structured data across the agency, create metadata to better interpret data and its meaning and the ability to deliver data for multiple users and use cases.
Two agencies within CalHHS have implemented the MarkLogic data platform. First is the California Department of Managed Health Care (DMHC) that protects consumer healthcare rights in California and ensures a stable healthcare delivery system that serves 26 million people.
Second, the California Office of Statewide Planning and Development (OSHPD) that manages the construction and financing of hospitals, ensures safe facilities and serves the healthcare workforce.
Both agencies selected MarkLogic for its flexible data model, “Ask Anything” Universal Index and enterprise reliability and security.
Result
By providing a single source of truth and improving data discovery, efficiency and accuracy, CalHHS achieved a number of benefits from the MarkLogic data platform including:
Transparency: With data residing in MarkLogic, OSHPD and DMHC can provide accurate and comprehensive information to users.
Data Discoverability: DMHC analysts can quickly find and review all information relevant to healthcare plans to determine compliance and effectiveness.
Open Data: CalHHS fulfilled its mission to establish open data and continually innovate based on customer needs and user-focused goals.
As Scott Christman, CIO of the Office of Statewide Health Planning & Development said, “MarkLogic is able to make sense of information by ingesting it into a data hub. Then it applies indexing, organization, ontology and taxonomy so now the data makes sense and is searchable.”
