Lakeland Health Manages and Updates 30+ Microsites with Sitefinity Headless CMS
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Challenge
Lakeland’s proprietary-built CMS platform was cumbersome and limited the quality of the digital experience it could deliver to patients.
Solution
Sitefinity provided a decoupled architecture that made managing the content across dozens of different microsites much easier. Easy-to-build custom modules and tools also improved the user experience.
Result
Sitefinity enabled Lakeland to relaunch its site (which spanned 1,500 pages across 32 microsites) quickly, while improving content management operations and delivering a better user experience.
Full Story
Challenge
Lakeland’s proprietary-built CMS hindered both the user experience and integration possibilities with critical third-party systems. To provide better digital experiences, Lakeland needed a new CMS that could set the foundation for success both now and in the future.
Solution
Working with Sitefinity partner Enqbator, the Lakeland website went from conception to launch in record time. The Lakeland team was heavily involved in refreshing and repurposing the content, while Enqbator re-platformed the site and built many of the site’s new modules and features.
“Sitefinity is not only open, it’s also efficient in the way it’s handled,” explained Sujal Raju, President and CEO, Enqbator. “The APIs help us create sites that are headless and quickly repurpose content in other places where it’s needed.”
Sitefinity’s headless capabilities empower Lakeland to be more agile. Through a single interface, the digital team can leverage one true data source to simply edit and deploy content across the board. This enables Lakeland to update content easily across all 32 of Lakeland’s different microsites.
Result
“A good example is the physician directory information, explained Matthew Shine, Lead Digital Marketing Developer, Spectrum Health Lakeland. Before Sitefinity, physician information had to be entered four times throughout our system. Now, we pull information directly from our software, which eliminates duplication of effort and improves accuracy.”
Beyond that, the new site has seen a dramatic growth in mobile visitors, which was one of the major goals of the relaunch. While the results differ between the various microsites, 60-70% of traffic now originates from mobile.
“Sitefinity brought us to the next level,” said Megan Yore, Chief Marketing & Communications Officer, Lakeland. “Open APIs have allowed us to add so many new features for our users, and the burden to update content is being shifted from development to the stakeholders.”
With expectations for digital experiences on the rise, Lakeland is always looking for ways to improve the patient journey. Sitefinity plays a critical role in achieving this goal, enabling Lakeland to create everything from health risk assessment tools to new video modules.
About Spectrum Health Lakeland
With a rich history in southwest Michigan that dates back to the 1800s, Lakeland is a not-for-profit, community- owned health system that today includes three hospitals, an outpatient surgery center, a regional cancer center, rehabilitation centers, two long-term care residences, home care and hospice services and 34 affiliate physician practice locations.If you want more information, please visit: www.spectrumhealthlakeland.org
About Enqbator
Enqbator is an award-winning web and mobile design and development agency committed to providing solutions for the marketing and business needs of their clients. As a Sitefinity partner, Enqbator develops websites, modules, applications and other technical solutions for the Sitefinity CMS. Enqbator’s clients include large organisations in healthcare, judicial, humanities and other related industries. If you want more information, please visit: www.enqbator.com