Telematel Delivers Continuous Innovation for 25 Years with Progress® OpenEdge®, Supporting Customer Demand for Cloud and Mobile Apps
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Industries:
Electrical ContractorProducts:
OpenEdgeChallenge
Meet customers’ constantly changing requirements; keep up with rapidly evolving trends like mobility, SaaS and the cloud.Solution
Using Progress OpenEdge to continually innovate its applications to remain competitive while leveraging 25 years of existing business logic.Result
Accelerated time to market by approximately 30%; took less than one month to move existing Progress OpenEdge application to the cloud.Full Story
Challenge
Serving primarily electrical contractors and industrial distributors and wholesalers, Telematel’s ERP solutions run on Progress OpenEdge 11 and are available both on premise and in the cloud. Its customers rely on its applications to manage almost every aspect of their operations, including sales management, warehouse logistics, inventory management, procurement and provisioning, financial management, accounting, analytics, and more.Telematel is committed to keeping pace with the evolution of Progress OpenEdge to enhance its solution with new capabilities to ensure its customers stay one step ahead.
Solution
The company recently modernized its applications in response to customer requirements, developing a cloud-based option as well as mobile applications to meet the market’s demand for anytime, anywhere access. Telematel has also taken advantage of OpenEdge 11 capabilities like multi-tenancy to provide its customers with an added layer of security by physically separating data within the same database. And customers benefit from not having to add an additional server
Result
The flexibility of OpenEdge and the underlying Advanced Business Language (ABL) have allowed Telematel to create applications that meet the unique requirements of the industries they serve. In addition, they give Telematel the business agility to rapidly respond to customer demands and market change. “The flexibility of the platform accelerates our time to market by approximately 30%, which is a huge competitive advantage. It took us less than one month to move our application to the Cloud,” explains Fericle. “At the same time, Progress OpenEdge delivers a considerably lower total cost of ownership. The consistency, robustness and low cost of maintenance associated with Progress OpenEdge would not be possible with other platforms.”
The ability to easily integrate third-party applications with Progress OpenEdge has been essential to optimizing Telematel’s customers’ operations. For example, one customer has integrated their ERP system with that of a local Spanish electrical company to streamline order management.
The reliability and scalability of Progress OpenEdge ensures satisfied customers with continuous uptime. “The majority of our customers have never experienced any unplanned downtime with their systems,” says Fericle. “And the scalability of Progress OpenEdge means our applications can grow with our customers’ business. For example, one of our customers manages over 300,000 invoices a year through their OpenEdgebased system, and another manages more than 3 million products on a single database.”
The ability to easily integrate third-party applications with Progress OpenEdge has been essential to optimizing Telematel’s customers’ operations. For example, one customer has integrated their ERP system with that of a local Spanish electrical company to streamline order management.
The reliability and scalability of Progress OpenEdge ensures satisfied customers with continuous uptime. “The majority of our customers have never experienced any unplanned downtime with their systems,” says Fericle. “And the scalability of Progress OpenEdge means our applications can grow with our customers’ business. For example, one of our customers manages over 300,000 invoices a year through their OpenEdgebased system, and another manages more than 3 million products on a single database.”