Table of Contents:
Overview
Progress DataDirect’s JDBC Driver for Oracle CX Service (formerly Service Cloud) offers a high-performing, secure and reliable connectivity solution for JDBC applications to access Oracle CX Service data. Our JDBC driver can be easily used with SQL across both 32-bit and 64-bit platforms. Enjoy real-time analytics, reporting and business intelligence (BI) capabilities with your favorite tools such as SAS, Yellowfin, SAP, Sisense, Denodo, Cognos, Jaspersoft, Tableau, Tibco, OBIEE, and more.
- Leverage existing SQL knowledge instead of having to learn the ROQL and Oracle RightNow CX API
- Encrypt strings using Java’s UTF-16 support
- Handle data quickly and easily with superior features and tools
Features
Fast
Superfast data loading and extraction that reduces the time and cost of running enterprise infrastructures
Enterprise Features
Extensive support of data types to enable the full use of Greenplum functionality
Secure
Supports the latest TLS protocols for data encryption, secure authentication methods for connections and HTTP Proxy for client security while connecting to cloud deployments
Robust
Ensure high availability via application failover and workload balancing without changing application code
Easy to Use
True standards compliance with ODBC and JDBC
Versatile
Supported on every major platform and certified to work with leading applications such as Tableau, Informatica, ODI and more
Technical Specifications
Progress DataDirect for JDBC for Oracle Service Cloud Driver
Version 5.1.4
Supported Versions
- Oracle Service Cloud 20B
Platform Support
- 32- and 64-bit platforms
Software Requirements
- Java Virtual Machine (JVM): Java SE 8 or higher (LTS version), including Oracle JDK, OpenJDK, and IBM SDK (Java) distributions.
Joelle Andrews
