Financial Services & Insurance
Rapidly advancing technologies, evolving customer expectations, and an ever-changing regulatory landscape is disrupting the Financial Services and Insurance sector. From crypto-currencies to big data to peer-to-peer lending, organizations need innovative technologies to change the way they structure, deliver, and maintain services to streamline operations, better serve customers and augment a changing workforce.
Our Approach
Semaphore allows Financial Services and Insurance organizations to harmonize all enterprise information – structured and unstructured - to automate processes, improve customer experiences, and comply with regulation to reduce risk and increase profits.
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Automate Manual Processes
Leverage digital labor and RPA to automate repetitive and manual processes
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Precise Client Communication
Instantly deliver relevant financial advisory notices to customers via multiple channels (website, app, and client portals) with a single action
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Customer Support and Self-Service
Leverage enterprise knowledge with chat-bots and virtual assistants to enable face-to-face conversations and engage with customers on a personal level
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Automate and Comply with Governmental Regulations
Leverage knowledge models to identify and apply risk profile context to all information to drive fast, economical, and secure regulatory reporting
Success Story
A global fintech with over $8 billion market capitalization that handles millions of trades each day involving trillions of dollars, supports communications that reach 75% of North American households and manages shareholder voting in 90 countries, leveraged Semaphore's Semantic AI platform as part of their Data Fabric, which regulates and supports the processing, analysis, and management of enterprise data.
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