Author: Helle Jensen
Helle Jensen is the Director of Customer Experience at Ucommerce, Sitefinity’s partner ecommerce integration. She has over 10 years of experience working in user experience and ecommerce—in both B2B and B2C markets.
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Top User Experience Trends in Ecommerce for 2020
As we've entered a new decade, user experience (UX) continues to be of critical importance for ecommerce retailers. Customer expectations are rising from customers demanding a more personalized, refined, and satisfying experience.
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