J.D. Little is a Senior CMS Market Strategist, a creative communicator, an educator and an advocate for change. Beginning his career in traditional media technology, he has been helping business leaders navigate the waves of disruptive innovation for more than 25 years.
During the COVID-19 pandemic, regulations on federal and state levels were relaxed to make telehealth and telemedicine more accessible. These were meant to be temporary measures for a desperate time, but the increased accessibility was also a convenience, a time saver for patients and in many ways, a superior way for doctors to provide care. These measures also forced the adoption of technological enhancements, that, although long available, had not been used in healthcare. Now, as we return to normal life, we find the accessibility and convenience we’ve enjoyed difficult to give up. Regulations and guidelines need to be worked out, and the future is uncertain, but what is sure is that the healthcare industry will never be the same.
Progress is proud to have Sitefinity DX included in the Gartner Magic Quadrant for Digital Experience Platforms for 2022. Learn more about the Gartner DXP MQ.
The components that make up the customer journey, such as time, savings and reduced friction, are becoming increasingly commoditized. The currency your customers use to purchase that commodity is personal data. Pay back their investment with interest.
A Digital Experience Platform (DXP) is a comprehensive software solution that integrates content management, customer data management, analytics and personalization capabilities. It enables organizations to manage, deliver and optimize engaging digital experiences across multiple channels, empowering businesses to enhance customer engagement, drive conversions and effectively achieve their digital goals.