Suzanne Scacca
A former project manager and web design agency manager, Suzanne Scacca now writes about the changing landscape of design, development and software.
Articles by the Author
How Banks Can Improve the Customer Experience with Content Marketing
In order for banks to remain relevant in this digital economy, they’re going to need to ditch the old-school product-centric marketing approach and embrace customer-centric marketing.
What is Omnichannel Customer Experience and How to Build It?
Omnichannel customer experience refers to a seamless and integrated approach to customer service across multiple channels, both online and offline.
How Do You Assess Scalability When Picking a CMS?
Before building a website, you need a foundation for it. Don’t forget to consider scalability when choosing a content management system—this exercise will help.
7 Most Critical Metrics to Track for Your Website
Look at various tools you should be using to track website performance and the seven metrics that can help you get better results from your site going forward.
The High Stakes of Regulatory Compliance and Digital Products
If your website or app collects user data, it may be subject to various regulatory requirements. Learn the most common ones and how to maintain compliance.
A Guide to Choosing the Best Hosting Option for Your Website
Use this guide to consider which type of web hosting is best for your website, learn the pros and cons to each option and uncover the right one for you.
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