Disaster recovery isn’t just something you have to think about as a home or business owner. If you build digital products, you need to think about how things like natural disasters, coding errors, MIA employees and other situations may negatively impact what you’ve built. We’ll go over some things you can do to create a plan to prepare and deal with these unfortunate situations.
When website visitors want an instant answer to a question—about the brand, product or something on the site—the FAQs is the best resource to give it to them. In this post, we’ll look at 10 things you can do to ensure that the FAQs page is designed to be both useful and usable.
Without an A/B testing strategy, website updates are a guessing game that could cost you. Learn why A/B testing is important for website and marketing success.
Customer service plays an key role in the relationship between a brand and its customers, so here's why your website needs a strong customer service strategy.