Suzanne Scacca
A former project manager and web design agency manager, Suzanne Scacca now writes about the changing landscape of design, development and software.
Articles by the Author
4 Fintech Lead Generation Tips
Let’s look at some practical but creative solutions for generating good leads (and customers) for your fintech solution.
Can Stronger Customer Service Protect Your Website and Brand from Disaster?
Customer service plays an key role in the relationship between a brand and its customers, so here's why your website needs a strong customer service strategy.
How to Use the Customer Lifetime Value Metric to Improve Your Digital Experiences
Learn how you can use the Customer Lifetime Value metric to improve your digital experiences, make customers happier and increase profitability.
Why Don’t More Digital Experience Projects Get Off the Ground?
Research shows that 90% digital experience projects fail to get off the ground. Let's look at why that is and how you can remove those obstacles to progress.
What You Need to Know about Enterprise Apps and UX
Enterprise app design is in high demand. But do you know the secret to appealing to both enterprise decision-makers and their users? Here are 3 things you need to know.
How to Create User Personas for Your Digital Solutions in 4 Simple Steps
Don't build apps based on assumptions. To build a solution that's personalized for the ideal user, you need to build out effective user persona(s).
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