Tag: Bots
Can Stronger Customer Service Protect Your Website and Brand from Disaster?
Customer service plays an key role in the relationship between a brand and its customers, so here's why your website needs a strong customer service strategy.
What is Natural Language Processing (NLP)?
Natural Language Processing is what allows chatbots to analyse input and respond appropriately. In this article you'll get a general idea of what NLP is and how it works.
Keep Employees Informed about COVID-19 with a Chatbot: Part 2
A chatbot can be a simple and easy way to answer employees questions. In part two of our series, learn how to take your chatbot to the next level quickly with NativeChat.
Keep Employees Informed about COVID-19 with a Chatbot: Part 1
A chatbot can be a simple and easy way to answer your employees' questions—and we know they may have a lot right now. Learn how you can get a chatbot up and running quickly with NativeChat.
The Quickest Way to Engage Customers? Do it in Real Time
Customers expect the content they want to be accessible when and where they need it—no delays. LiveChat for Sitefinity allows you to engage customers at the right place, at the right time, with the right content and a human element they’ll love.
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