Tag: business process management

It is a common software and integration architectural principle that the more dependencies built into a service, the less reusable that service becomes.  So then, why do some many vendors and enterprises continually create tightly coupled services and therefore lose re-usability?

The...

We've already learned that operational responsiveness is more than agility and business process optimization, it’s about plugging decision makers into business events and giving them the tools and information they need to...

Wikipedia defines it as “a desirable quality of a business process or supporting IT solution, which indicates its ability to respond to changing conditions and customer interactions as they occur. An operationally responsive business process or IT solution is one that reacts quickly and...

I have been seeing an increasing amount on interest in the marriage between Business Transaction Management (BTM) and Complex Event Processing (CEP). On July 29^th Dr Dobbs Journal published an article called Complex Event Processing: IT...

And I learned first hand what responsive process management is all about - to a consumer like me.

I’m on vacation... Citi just called to check on a phone inquiry they just received. Someone was calling for information about my account. I mentioned that I didn’t make the call...