Tag: visibility
Responsiveness and the Future Supply Chain
I’ve been a McKinsey follower for 20 years and often used their insight as fodder for some of my presentations. I always try to blend a bit of business sense into what I say and a big part of what I have to do is bridge the...
Take Control of Your Business with RPM
Achieving the ability to gain real-time visibility, immediately sense and respond, and continuously improve business processes are the core benefits of responsive process management, but what makes the Progress® Responsive Process Management (RPM) suite so powerful is the...
How to lose customers in 6 easy steps
Last night, I took a flight from Miami to Boston and we had to make an unscheduled stop in JFK. I travel enough to know that mechanical failures happen, and that's just a part of life in the air. But, the story I want to share is not about the fact the plane had a failure - it's about how the...
Four Types of Business Process Visibility
So far we’ve learned that operational responsiveness is more than agility and business process optimization, it’s about plugging decision makers into business events and giving them the tools and information they need to respond to...
Why Is Operational Responsiveness So Hard To Achieve?
We've already learned that operational responsiveness is more than agility and business process optimization, it’s about plugging decision makers into business events and giving them the tools and information they need to...
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