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IMPORTANT: This version of Sitefinity CMS is out of support and the respective product documentation is no longer maintained and can be outdated. Use the version selector to view a supported product version.

For developers: Understand the connector built-in tracking event handlers

NOTE: Sitefinity Digital Experience Cloud (DEC) was renamed to Sitefinity Insight as a part of the Sitefinity 13.0 release. However, Sitefinity CMS and its documentation prior to version 13.0 continue using the former name - Digital Experience Cloud.

The Progress Sitefinity Digital Experience Cloud connector provides out of the box tracking for a number of events that occur on your Sitefinity CMS website.

NOTE: Keep in mind that if you previously unsubscribed from an event and do not want to receive data for it, you have to unsubscribe again.

Comments
Tracked activities Data structure
Created comment
Side: Server
Predicate: Post comment
Event: Telerik.Sitefinity.Services.Comments.CommentCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.CommentCreatedTrackingHandler
 

File downloads
Tracked activities Data structure
Downloaded document
Side: Server
Predicate: Download file
Event: Telerik.Sitefinity.Modules.Libraries.Web.Events.MediaContentDownloadingEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.MediaContentDownloadTrackingHandler
 

Forms
Tracked activities Data structure
Submitted form
Side: Server
Predicate: Submit form
Event: Telerik.Sitefinity.Modules.Forms.Events.FormEntryCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.FormEntrySubmittedTrackingHandler
 

Forums
Tracked activities Data structure
Created forum post 
Side: Server
Predicate: Create forum post under
Event:Telerik.Sitefinity.Forums.Events.ForumPostCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumPostCreatedTrackingHandler
 
Created forum thread 
Side: Server
Predicate: Create forum thread
Event: Telerik.Sitefinity.Forums.Events.ForumThreadCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumThreadCreatedTrackingHandler
 
Subscribed to a forum thread 
Side: Server
Predicate: Subscribe to forum thread
Event: Telerik.Sitefinity.Forums.Events.ForumThreadSubscriptionCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumThreadSubscriptionCreatedTrackingHandler
 
Unsubscribed from a forum thread 
Side: Server
Predicate: Unsubscribe from forum thread
Event: Telerik.Sitefinity.Forums.Events.ForumThreadSubscriptionDeletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumThreadSubscriptionDeletedTrackingHandler
 
Subscribed to a forum 
Side: Server
Predicate: Subscribe to forum
Event: Telerik.Sitefinity.Forums.Events.ForumSubscriptionCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumSubscriptionCreatedTrackingHandler
 
Unsubscribed from a forum 
Side: Server
Predicate: Unsubscribe from forum
Event: Telerik.Sitefinity.Forums.Events.ForumSubscriptionDeletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumSubscriptionDeletedTrackingHandler
 

Email campaigns
Tracked activities Data structure
Subscribed to email campaign 
Side: Server
Predicate: Subscribe to newsletter
Event: Telerik.Sitefinity.Modules.Newsletters.Events.NewsletterSubscriptionCompletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.NewsletterSubscriptionCreatedTrackingHandler
 
Unsubscribed from email campaign 
Side: Server
Predicate: Unsubscribe from newsletter
Event: Telerik.Sitefinity.Modules.Newsletters.Events.NewsletterSubscriptionDeletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.NewsletterSubscriptionDeletedTrackingHandler

Pages
Tracked activities Data structure
Visited personalized page 
Side: Server
Predicate: View personalized page
 
View personalized widget on page   
Side: Server
Predicate: View personalized widget
Visited page 
Side: Client
Predicate: Visit
 

Videos
Tracked activities Data structure
Played HTML5 video 
Side: Client
Predicate: Play video
 

Social
Tracked activities Data structure
Shared on social media 
Side: Client
Predicate: Share on social media
 
Liked on Facebook 
Side: Client
Predicate: Like on Facebook
 

Lists
Tracked activities Data structure
Expanded list
Side: Client
Predicate: Expand list
 

Navigation
Tracked activities
Data structure  
Toggled navigation
Side: Client
Predicate: Toggle navigation
 

Users
Tracked activities Data structure
Logged-in user
Side: Server
Predicate: Login
Event: Telerik.Sitefinity.Web.Events.LoginCompletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserLoginHandler
Registered user
  
Side: Server
Predicate: Register  
Event: Telerik.Sitefinity.Security.Events.UserRegistered
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserRegisteredTrackingHandler
Activated user
Side: Server
Predicate: Activate User
Event: Telerik.Sitefinity.Security.Events.ProfileUserUpdated
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserActivatedTrackingHandler
Created user
Side: Server
Event: Telerik.Sitefinity.Security.Events.UserCreated
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserCreatedTrackingHandler
Created profile
Side: Server
Event: Telerik.Sitefinity.Security.Events.ProfileCreated
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserProfileCreatedTrackingHandler
Updated profile 
Side: Server
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserProfileUpdatedTrackingHandler
Event: Telerik.Sitefinity.Security.Events.ProfileUpdated 

Browsers and devices
Tracked data Data structure
Browser name
Side: Client
Browser version 
Side: Client
Browser language 
Side: Client
Device name
Side: Client
Device type 
Side: Client
Device manufacturer 
Side: Client

Other
Tracked activities Data structure
Came from site (referrer tracking)
Side: Client
Predicate: Come from site
 
Participated in campaign (UTM parameters) 
Side: Client
Predicate: Participate in campaign
 

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Next: For developers: Extend the tracking capabilities of the connector