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IMPORTANT: This version of Sitefinity CMS is out of support and the respective product documentation is no longer maintained and can be outdated. Use the version selector to view a supported product version.

For developers: Understand the connector built-in tracking event handlers

NOTE: Sitefinity Digital Experience Cloud (DEC) was renamed to Sitefinity Insight as a part of the Sitefinity 13.0 release. However, Sitefinity CMS and its documentation prior to version 13.0 continue using the former name - Digital Experience Cloud.

The Progress Sitefinity Digital Experience Cloud connector provides out of the box tracking for a number of events that occur on your Sitefinity CMS website.

NOTE: Keep in mind that if you previously unsubscribed from an event and do not want to receive data for it, you have to unsubscribe again.

Comments
Tracked activities Data structure
Created comment

Side: Server
Predicate: Post comment
Event: Telerik.Sitefinity.Services.Comments.CommentCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.CommentCreatedTrackingHandler

File downloads
Tracked activities Data structure
Downloaded document

Side: Server
Predicate: Download file
Event: Telerik.Sitefinity.Modules.Libraries.Web.Events.MediaContentDownloadingEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.MediaContentDownloadTrackingHandler

Forms
Tracked activities Data structure
Submitted form

Side: Server
Predicate: Submit form
Event: Telerik.Sitefinity.Modules.Forms.Events.FormEntryCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.FormEntrySubmittedTrackingHandler

Forums
Tracked activities Data structure
Created forum post 

Side: Server
Predicate: Create forum post under
Event: Telerik.Sitefinity.Forums.Events.ForumPostCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumPostCreatedTrackingHandler
Created forum thread 

Side: Server
Predicate: Create forum thread
Event: Telerik.Sitefinity.Forums.Events.ForumThreadCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumThreadCreatedTrackingHandler
Subscribed to a forum thread 

Side: Server
Predicate: Subscribe to forum thread
Event: Telerik.Sitefinity.Forums.Events.ForumThreadSubscriptionCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumThreadSubscriptionCreatedTrackingHandler
Unsubscribed from a forum thread 

Side: Server
Predicate: Unsubscribe from forum thread
Event: Telerik.Sitefinity.Forums.Events.ForumThreadSubscriptionDeletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumThreadSubscriptionDeletedTrackingHandler
Subscribed to a forum 

Side: Server
Predicate: Subscribe to forum
Event: Telerik.Sitefinity.Forums.Events.ForumSubscriptionCreatedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumSubscriptionCreatedTrackingHandler
Unsubscribed from a forum 

Side: Server
Predicate: Unsubscribe from forum
Event: Telerik.Sitefinity.Forums.Events.ForumSubscriptionDeletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.ForumSubscriptionDeletedTrackingHandler

Email campaigns
Tracked activities Data structure
Subscribed to email campaign 

Side: Server
Predicate: Subscribe to newsletter
Event: Telerik.Sitefinity.Modules.Newsletters.Events.NewsletterSubscriptionCompletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.NewsletterSubscriptionCreatedTrackingHandler
Unsubscribed from email campaign 

Side: Server
Predicate: Unsubscribe from newsletter
Event: Telerik.Sitefinity.Modules.Newsletters.Events.NewsletterSubscriptionDeletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.NewsletterSubscriptionDeletedTrackingHandler

Pages
Tracked activities Data structure
View personalized widget on page 

Side: Server
Predicate: View personalized widget
Event: Telerik.Sitefinity.Personalization.Impl.Web.Events.IPersonalizedWidgetRenderEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.PersonalizedWidgetTrackingHandler
Visited page 

Side: Client
Predicate: Visit

Videos
Tracked activities Data structure
Played HTML5 video 

Side: Client
Predicate: Play video

Social
Tracked activities Data structure
Shared on social media 

Side: Client
Predicate: Share on social media
Liked on Facebook 

Side: Client
Predicate: Like on Facebook

Lists
Tracked activities Data structure
Expanded list

Side: Client
Predicate: Expand list

Navigation
Tracked activities
Data structure  
Toggled navigation

Side: Client
Predicate: Toggle navigation

Contacts
Tracked activities Data structure
Logged-in contact

Side: Server
Predicate: Login
Event: Telerik.Sitefinity.Web.Events.LoginCompletedEvent
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserLoginHandler
Registered contact
  

Side: Server
Predicate: Register
Event: Telerik.Sitefinity.Security.Events.UserRegistered
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserRegisteredTrackingHandler
Activated contact

Side: Server
Predicate: Activate User
Event: Telerik.Sitefinity.Security.Events.ProfileUserUpdated
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserActivatedTrackingHandler
Created contact

Side: Server
Event: Telerik.Sitefinity.Security.Events.UserCreated
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserCreatedTrackingHandler
Created profile

Side: Server
Event: Telerik.Sitefinity.Security.Events.ProfileCreated
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserProfileCreatedTrackingHandler
Updated profile

Side: Server
Event: Telerik.Sitefinity.Security.Events.ProfileUpdated
Handler: Telerik.Sitefinity.DataIntelligenceConnector.EventHandlers.UserProfileUpdatedTrackingHandler

Browsers and devices
Tracked data Data structure
Browser name

Side: Client
Browser version 

Side: Client
Browser language 

Side: Client
Device name

Side: Client
Device type 

Side: Client
Device manufacturer 

Side: Client

Other
Tracked activities Data structure
Came from site (referrer tracking)

Side: Client
Predicate: Come from site
Participated in campaign (UTM parameters) 

Side: Client
Predicate: Come from site

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Next: For developers: Extend the tracking capabilities of the connector