BPM is good. Continuous Process Improvement is even better.

As businesses strive to achieve operational responsiveness, they need to make sure that business stakeholders and IT have the ability to collectively define business processes and deploy those processes as applications accessible via the Internet. That’s where business process management (BPM) comes in. BPM is core to achieving operational efficiency but it doesn’t just stop at defining and deploying processes, it means continuously improving how those processes are operating. It’s about having the ability to continuously adjust to changes in your business operating environment and community, and to proactively act on changes in government regulations, performance requirements, and technology.

Interested in hearing what industry analysts are saying about operational responsiveness? Read a recent blog post by industry analyst Mike Gualtieri entitled "Java Is A Dead-End For Enterprise App Development". In it he writes, "Progress Software’s responsive process management (RPM) combines the best of BPM and business events to help businesses respond to real-time events and change business processes. This is just a small sampling of the next generation of business application development tools." You may also be interested in the on-demand webinar Building Responsive Enterprises: One Decision at a Time presented by industry analyst James Taylor.

Enjoy past videos in this seven part series:

What Is Operational Responsiveness?
Why Is Operational Responsiveness So Hard To Achieve?
Delivering Operational Responsiveness
Four Types of Business Process Visibility
Immediate Sense and Respond