Tag: customer experience
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Why 2024 Is the Year to Consider Migrating Your Digital Experience Stack to the Cloud
The time for the cloud is now. Keep your digital experiences delivering to customer expectations and be ready to scale. -
How to Create a Winning Digital Customer Experience Strategy
Considering how time-consuming and expensive it is to try to recover lost business and to attract new customers to replace it, you’re better off creating a great digital customer experience from the get-go. Here are six tips for a killer strategy that keeps your customers happy. -
Progress Recognized as a 2023 Gartner® Peer Insights™ Customers’ Choice for Digital Experience Platforms
89% of customers would recommend Progress across product capabilities, sales experience, deployment experience and support experience. -
What to Do If You Receive a Negative Online Review from a Client
Designers, developers and agencies trying to win more projects over the competition should pay attention to what people are saying about them online. Keep reading to find out what to do if someone leaves a negative review for you on platforms like Google or Facebook. -
Introducing the Progress Sitefinity Champions Program
Announcing Progress Champions—a unified program to recognize and honor our friends in the Sitefinity community. -
How Banks Can Improve the Customer Experience with Content Marketing
In order for banks to remain relevant in this digital economy, they’re going to need to ditch the old-school product-centric marketing approach and embrace customer-centric marketing. -
Marrying Complex Data Sets for a Streamlined Citizen Experience
With data platforms like Progress MarkLogic, government agencies can simplify data sets to improve customer experiences. -
How to Leverage Cross-Programmatic Data for Improved Customer Experience
Cross-programmatic data helps agencies deliver exceptional public services. -
What is Omnichannel Customer Experience and How to Build It?
Omnichannel customer experience refers to a seamless and integrated approach to customer service across multiple channels, both online and offline.
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