Tag: customer experience
What is Omnichannel Customer Experience and How to Build It?
Omnichannel customer experience refers to a seamless and integrated approach to customer service across multiple channels, both online and offline.
The Results Are In: The 2022 Annual Progress OpenEdge Product Roadmap Survey
This annual survey allows our customers' voices to be heard and be used to shape the future of Progress OpenEdge.
The Role of Generative AI in Your Modern Digital Experiences: Five Technical Considerations You Can’t Ignore
Generative artificial intelligence (AI) has the potential to revolutionize customer experiences, but businesses should also consider its technical implications.
Revolutionizing Customer Service and Experience with Generative AI and Progress DX
With generative AI and Progress DX tools, brands can transform their customer service and experience.
A Conversation with Progress OpenEdge’s Top Managed Database Administration Expert: Insights into the MDBA Service
We get the candid take on the OpenEdge Managed Database Administration (MDBA) Service from Roy Ellis, Director of the MDBA team. Discover what he thinks about our customers and what type of company he believes is the best candidate for the managed DBA service.
Also Able to Explore
Latest Stories in Your Inbox
Subscribe to get all the news, info and tutorials you need to build better business apps and sites