Tag: RPM

Wikipedia defines it as “a desirable quality of a business process or supporting IT solution, which indicates its ability to respond to changing conditions and customer interactions as they occur. An operationally responsive business process or IT solution is one that reacts quickly and...

I have been seeing an increasing amount on interest in the marriage between Business Transaction Management (BTM) and Complex Event Processing (CEP). On July 29^th Dr Dobbs Journal published an article called Complex Event Processing: IT...

And I learned first hand what responsive process management is all about - to a consumer like me.

I’m on vacation... Citi just called to check on a phone inquiry they just received. Someone was calling for information about my account. I mentioned that I didn’t make the call...

Last week met with a journalist (Dy.Editor, Murali) from a leading business newspaper in India (Hindu Business Line). We talked about many things that...

Over the last year you’ve heard a lot about Operational Responsiveness from Progress and what it means to and for your business - the ability to:

• Respond to changing business conditions as they...