Tag: customer service
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Revolutionizing Customer Service and Experience with Generative AI and Progress DX
With generative AI and Progress DX tools, brands can transform their customer service and experience. -
Can Stronger Customer Service Protect Your Website and Brand from Disaster?
Customer service plays an key role in the relationship between a brand and its customers, so here's why your website needs a strong customer service strategy. -
Building a Customer Service Chatbot
Creating a chatbot that can help you relieve support backlogs and improve customer service has never been simpler. See how easy it is to get started developing chatbots today. -
Introducing Progress NativeChat
I am proud to introduce NativeChat, our AI-driven platform for creating and deploying cognitive chatbots. -
Customer Experience Top of Mind for Luxury Car Dealer
Your website represents your brand. If you're not delivering an optimal online customer experience, your customers will look elsewhere. -
Customer Engagement Begins at Home
What does Digital Transformation really mean? In post three of our series, learn how engaging your own employees enables you to better reach your customers. -
The Great Customer Service Divide
What does Digital Transformation really mean? In post two of our series, learn about the pivotal role that customer service plays in your business success. -
Top 5 Priorities for a Successful Customer Transformation
To capture today's customers, you need a truly optimized customer experience. Learn the top 5 areas you need to prioritize for effective customer transformation. -
Do the Holidays Bring Out the Best in Your Apps?
Businesses are bracing for Black Friday shopping. But not just by stocking the shelves. As more consumers are jumping on their tablets and laptops the day after Thanksgiving vs. heading to the mall, businesses are making sure their apps are ready for this “transaction superhighway.” As the...
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